Information regarding Covid-19
Our customer service is closed for physical visitors untill April 18, except for Wednesdays at 10 – 11.30.
The spread of Covid-19 continues in the county of Västerbotten and Region Västerbotten deems the situation as serious. Therefore, our customer service if closed for physical visits until April 18, except for Wednesdays at 10 – 11.30. We will accept visits booked in advance.
You can still contact us via email, firstname.lastname@example.org or phone 090-16 15 50. Our opening hours are Monday to Friday 08:00 – 17:00.
Remember that you can use our digital payment solutions, thus avoiding unnecessary risk of spreading the virus to you and others by allowing you to manage your parking with your own equipment. On our website you will find a lot of information about parking in Umeå, here you can also buy or cancel your parking permit, or submit an appeal completely digitally.
Our parking attendants work mainly on ensuring road safety and assisting with socially critical operations. It is about ensuring the rescue vehicles’ accessibility, facilitating road maintenance and other socially important transport.